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Chatbots promise a future that will never arrive

Mar 15, 2024 - engadget.com
The article discusses the evolution of chatbots and voice assistants, from the early days of ELIZA to modern systems like Siri, Alexa, and Google Assistant. Despite significant advancements and billions of dollars invested in their development, these systems still struggle with understanding and responding to the nuances of human speech. The article also highlights the high costs associated with developing these technologies, with companies like Apple and Amazon reportedly spending millions and billions respectively.

However, the use of these technologies is often limited to simple tasks like turning on lights or playing music, and they often fail to provide meaningful conversation or vital data. The article also points out that a significant number of users stop using their devices shortly after purchase due to their limitations. The future of these technologies is also questioned, considering the high power demands of AI and the urgent need to make things more efficient. Despite decades of development, chatbots have not been embraced as expected, primarily due to trust issues with these platforms and their creators.

Key takeaways:

  • Despite decades of development and billions of dollars spent, chatbots and voice assistants have not become as integral or useful as their creators intended.
  • Companies like Apple and Amazon have invested heavily in these technologies, with Apple reportedly spending a million dollars a day on AI development and Amazon having more than 10,000 employees on its Alexa team.
  • Despite their sophistication, these systems often struggle with comprehension and the nuances of human speech, leading to user frustration and lack of trust.
  • The power demands of AI could skyrocket to as much as 134 terawatt hours per year by 2027, raising concerns about its environmental impact.
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