The outage occurred during OpenAI's "12 days of shipmas" event, where the company has been releasing new products daily. Recent announcements include the full release of the o1 reasoning model, a reinforcement fine-tuning research program, and updates to Canvas. OpenAI's CEO, Sam Altman, acknowledged the unexpected interest in Sora, which led to user limitations. The outage also followed a global service interruption to Meta's products, though any connection between the two incidents is unclear.
Key takeaways:
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- OpenAI experienced a major outage affecting ChatGPT, Sora, and its API, with partial recovery reported for ChatGPT and the API, but Sora remained down.
- The outage coincided with OpenAI's integration with Apple in iOS 18.2, potentially causing increased traffic on the company's servers.
- OpenAI's CEO, Sam Altman, acknowledged the unexpected high interest in Sora, leading to server capacity issues on its launch day.
- The outage occurred during OpenAI's "12 days of shipmas" event, following a global service interruption to Meta’s products earlier the same day.