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ChatGPT maker OpenAI probed by FTC over whether it violated consumer protection laws by scraping public data and publishing false information

Jul 14, 2023 - fortune.com
The U.S. Federal Trade Commission (FTC) is investigating OpenAI, the creator of ChatGPT, for potential violations of consumer protection laws. The FTC is probing whether OpenAI scraped public data and published false information through its chatbot. The agency has requested detailed information about OpenAI's AI technology, products, customers, privacy safeguards, and data security arrangements. OpenAI founder Sam Altman expressed disappointment about the investigation being leaked but assured that the company would cooperate with the FTC.

This investigation represents a significant regulatory challenge to the rapidly growing AI industry. OpenAI and Facebook parent Meta are also facing a lawsuit from comedian Sarah Silverman and two other authors for copyright infringement. The FTC's investigation into OpenAI was announced shortly after a House Judiciary Committee hearing where FTC Chair Lina Khan was criticized by Republican lawmakers for her aggressive pursuit of technology companies for alleged misconduct.

Key takeaways:

  • The U.S. Federal Trade Commission (FTC) has initiated an investigation into OpenAI, the creator of ChatGPT, for potential violation of consumer protection laws by scraping public data and publishing false information through its chatbot.
  • OpenAI has received a 20-page letter from the FTC requesting detailed information about its AI technology, products, customers, privacy safeguards, and data security arrangements.
  • The FTC is investigating whether OpenAI has engaged in unfair or deceptive privacy or data security practices or practices that harm consumers.
  • This investigation represents a significant regulatory threat to the rapidly growing AI industry, and it comes at a time when OpenAI and other AI companies are facing other challenges, including copyright infringement lawsuits.
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