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ChatGPT told 2M people to get their election news elsewhere — and rejected 250K deepfakes | TechCrunch

Nov 09, 2024 - techcrunch.com
The first election in which AI chatbots played a significant role in voters' information diets has concluded, with OpenAI's ChatGPT directing around 2 million users to trusted news sources like Reuters and the Associated Press. The AI also directed around a million people to CanIVote.org for voting-specific queries and rejected 250,000 requests to generate images of the candidates. Meanwhile, AI search engine Perplexity promoted its own election information hub, resulting in about 4 million page views.

Despite these numbers being significantly lower than mainstream news outlets like CNN, which saw around 67 million unique visitors on Election Day, the fact that millions of people trusted AI platforms for election information is noteworthy. The AI industry is likely pleased with the absence of major gaffes and the perceived value of these platforms as Election Day resources. However, the article suggests that these platforms may not have fared as well in a more contentious election scenario.

Key takeaways:

  • This was the first election where AI chatbots played a significant role in providing information to voters.
  • OpenAI's ChatGPT directed around 2 million users to trusted news sources and sent around a million people to CanIVote.org for voting-specific questions.
  • Perplexity's AI search engine promoted its own election information hub, resulting in around 4 million page views.
  • Despite the significant numbers, these AI platforms still saw far less traffic than major news outlets like CNN, but their usage suggests a growing trust and interest in AI as a source of information.
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