OpenAI acknowledged the elevated error rates and resolved the issue by 1:55 PM PT. The company's status page initially cited internal server errors and high demand as the primary causes of the outage. All services have since been restored to normal operation. OpenAI has not provided specific details on the root cause of the spike beyond the high traffic levels observed during the incident.
Key takeaways:
- ChatGPT, along with parent company OpenAI, experienced an outage for around 2.5 hours on June 17, 2024, which has since been resolved.
- The outage was reportedly caused by an unexpected surge in traffic and demand, leading to system overloads and elevated error rates.
- During the outage, users attempting to use ChatGPT were met with non-responses or error messages.
- OpenAI has restored all services to normal operation, but the specifics on the root cause of the spike in error rates were not detailed beyond the high traffic levels observed during the incident.