The AI Assistant also offers a smooth transition to human assistance when needed, providing AI-generated chat summaries to the support team. It can be connected to an existing chat provider for a seamless user experience. The system also includes dashboards for insights, the ability to review past chats, measure impact, and filter by user feedback. The service is free for up to 100 MAUs and does not require a credit card.
Key takeaways:
- Copilot is an AI assistant that can be trained on your help docs and website, and embedded in your product.
- It can suggest product tours, provide concise answers, take actions on behalf of users, and collect user input.
- Copilot can be customized to match your brand's tone and appearance, and can create custom answers for important questions.
- It provides a smooth transition to human support when needed, and offers insightful dashboards for reviewing past chats and measuring impact.