In contrast, European unions have been advocating for protections against intrusive AI tools. For example, workers at Deutsche Telekom in Germany have won protections against algorithm-based dismissals and the misuse of data collected by digital monitoring. The article suggests that US labor unions are beginning to push for similar protections. However, there are concerns about the reliability of AI systems, particularly in hiring, where they may produce discriminatory results. The article concludes by emphasizing the need for strong labor standards and worker involvement in decisions about new technologies.
Key takeaways:
- Artificial intelligence and other technologies are increasingly being used to monitor and manage workers, often leading to unfair treatment and job stress.
- In Europe, labor unions have been more proactive in pushing for protections against intrusive AI tools, with some German companies setting potential models for worker protections.
- US labor unions are beginning to push for similar protections, and some have won requirements for management to notify workers of AI use and to limit its use for disciplinary purposes.
- Experts argue that workers need to have a say in the implementation of new technologies, as this can reduce their invasiveness and make their introduction smoother and more productive.