Customers, including Stuart Sinclair who drove two hours to attend the event with his children, complained about the lack of entertainment and described the experience as an "absolute con". House of Illuminati, which charged up to £35 (about $45) for tickets, reportedly offered 850 customers full refunds and cancelled the event just a day in.
Key takeaways:
- The 'Willy’s Chocolate Experience In Glasgow, Scotland' event, organized by House of Illuminati, was a disappointment for families who were expecting an immersive experience based on AI advertisements.
- The event, which was promoted with AI renderings of fantastical scenes, turned out to be a sparsely decorated warehouse with struggling actors and few props.
- Customer Stuart Sinclair described the experience as an 'absolute con' and wouldn't recommend the company for anything.
- House of Illuminati reportedly offered 850 customers full refunds and canceled the event just a day in.