The report suggests that companies need to align their gen AI plan with specific business objectives, not just productivity, to successfully move AI from a pilot stage to production. It also emphasizes the need for a comprehensive reevaluation of current business processes, data strategies, technology platforms, and people strategies. Establishing a company culture of responsible AI and a robust data strategy are also crucial for successful gen AI.
Key takeaways:
- Only 5% of senior leaders at global organizations say their companies have achieved mature generative AI initiatives, with 45% delaying investment, according to a report by Genpact and HFS Research.
- Many organizations are limiting the rollout of successful, long-term AI strategies because they're too focused on what AI can do to boost productivity, rather than its broader benefits.
- Implementing AI effectively requires a comprehensive reevaluation of current business processes, data strategies, technology platforms, and people strategies, with a clear vision from the top and a dedicated AI team.
- Companies need to establish a company culture of responsible AI, with a clear view of ethical considerations, and ensure data quality for successful generative AI.