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Costs Are Top of Mind as LLMs Upgrade Chatbots for Industry-Specific Use Cases

Aug 03, 2023 - pymnts.com
Large language models (LLMs) are pushing generative artificial intelligence (AI) to new heights, expanding beyond text to include images, speech, video, and music. However, creators face challenges in data collection and understanding the operation of these models. Tech giants like Alphabet and Microsoft, along with investors such as Fusion Fund and Scale VC, are heavily investing in LLMs, aiming to ensure their products gather, train, and fine-tune large data sets to generate desired results.

LLMs are being used to upgrade chatbots for industry-specific use cases, with companies like Google, Harvey, Casetext, LexisNexis, and Bloomberg introducing LLM-based AI products. However, ethical considerations, privacy concerns, and the potential for misuse, such as the spread of misinformation, pose significant challenges. Both open- and closed-source LLMs face these issues, but closed-source models may face more scrutiny due to a lack of visibility into their underlying models, data sets, and assumptions.

Key takeaways:

  • Large language models (LLMs) are taking generative AI to new levels, including images, speech, video and music, but creators face challenges in data collection, classification and understanding model operations.
  • Major technology companies and investors are making significant investments in LLMs, with a focus on ensuring their products can effectively gather, train and fine-tune large data sets.
  • LLMs are being used to upgrade chatbots for industry-specific use cases, with companies like Google, Casetext, LexisNexis and Bloomberg introducing LLM-based AI products.
  • Despite the advancements, both open- and closed-source LLMs face challenges related to ethics, privacy, and the potential spread of misinformation due to the proprietary nature of the data they use.
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