However, the potential for job replacement does not necessarily mean it will happen, and the impact may only affect a modest number of employees. The impact of AI technologies is also likely to vary across industries. The surveyed CEOs agreed that AI could necessitate new skills development and training for their workers, with 94% holding this view. The success and widespread adoption of such retraining efforts remain uncertain.
Key takeaways:
- Over 90% of executives believe that AI could make their workers more productive, but they are divided on whether AI might replace jobs.
- 51% of global executives, 50% of global CEOs, and 52% of US CEOs believe job replacement could be one of the impacts of AI adoption on their businesses.
- 68% of CEOs said AI could help their business increase sales and profits, and 94% believe AI could require new skills development and training for their workers.
- Experts disagree on what degree AI will be used to replace jobs and which workers are most vulnerable, with some suggesting that generative AI technologies like ChatGPT will disproportionately impact white-collar roles.