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Council Post: How AI Is Disrupting The SaaS Landscape And Reshaping The Future

Feb 19, 2025 - forbes.com
The article discusses the disruptive impact of AI on the traditional SaaS landscape, highlighting how AI's productivity gains and structural changes are threatening established SaaS companies like Salesforce, Workday, and NetSuite. AI's ability to enhance productivity could reduce the need for SaaS applications, as seen with Klarna replacing Salesforce with AI models. This shift may lead to significant reductions in SaaS software seats and demand, affecting the entire SaaS stack, including underlying infrastructure. The transition to an AI-first world involves rethinking the interface, logic, and data layers, with AI models potentially replacing traditional SaaS functions.

Investors are urged to reconsider their strategies as AI integration presents both opportunities and challenges for SaaS companies. The article compares the current shift to the transition from typewriters to PCs, emphasizing that AI represents a major platform shift. Traditional SaaS business models are under threat, and investors must account for new dynamics, as the future cash flows and valuations of SaaS companies are now uncertain. The article concludes by drawing parallels to past technological shifts, suggesting that while legacy SaaS players are currently thriving, their future remains uncertain in the face of AI advancements.

Key takeaways:

  • AI is disrupting the traditional SaaS landscape, threatening even major players like Salesforce and Workday.
  • AI productivity gains could lead to significant reductions in SaaS software seats and demand by 2026.
  • Transitioning to an AI-first approach requires rethinking the interface, logic, and data layers of traditional SaaS architectures.
  • Investors must reconsider their strategies as AI integration presents both opportunities and challenges for SaaS companies.
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