The article further discusses the business benefits of inclusive AI, such as reaching diverse user groups, complying with ethical standards, and improving customer satisfaction. It cites examples like Mastercard's real-time inclusive AI solution and Accenture's inclusive skills-matching solution to illustrate how inclusive AI can foster innovation and strengthen diversity, equity, and inclusion efforts. The article concludes by urging the tech industry to embrace inclusive AI as a moral responsibility and to build a world that is inherently more accessible to all.
Key takeaways:
- AI solutions need to be more inclusive for disabled communities, as current datasets lack representation of diverse groups.
- Strategies to improve inclusivity include risk assessments, creating inclusive datasets, using synthetic data, and designing custom AI solutions for specific user groups.
- Inclusive AI can provide significant business benefits, such as reaching diverse user groups and enhancing diversity, equity, and inclusion efforts.
- Companies like Apple and Mastercard are already working towards making AI more accessible and inclusive, setting examples for others to follow.