Looking ahead, Duggal highlights trends such as privacy-centric AI, AI-driven hyper-personalization, and the rise of agentic AI, which are set to transform industries like automotive, retail, and healthcare. He also notes the potential of green monetization initiatives to create new revenue streams. Real-world examples, such as Uber's use of data for optimizing services and the role of digital innovation in healthcare, illustrate the impact of futurist thinking. Duggal advocates for adopting a futurist mindset to unlock new revenue streams, build consumer trust, and achieve sustainable growth.
Key takeaways:
- Enterprises must develop a holistic data strategy to align with business, market, and consumer outlooks, driving growth and productivity.
- Building future-proof digital data platforms with a use-case approach is essential for long-term value creation and data monetization.
- Strong governance in data privacy, security, and ethical AI is crucial for building consumer trust and compliance with regulations.
- Investing in digital products and talent, along with fostering a culture of innovation, can unlock new revenue streams and drive sustainable growth.