The new Crisp 4 also introduces an AI data hub that powers every customer interaction and allows for the training of a custom AI on four different data sources. The AI-powered search widget is designed to empower website visitors, reduce bounce rate, and decrease support workload. Other features include AI-native built-in features, segmented collaborative workspaces, tools for a powerful support-driven development strategy, and a customizable dashboard to align with your KPIs.
Key takeaways:
- Crisp 4 has been rebuilt with new features including a new Inbox, Design, Analytics, AI features, and Overlay Search widget to enhance customer service and team clarity.
- An AI data hub is available to fuel every customer interaction and can be trained on 4 different data sources.
- The AI-powered search widget can empower website visitors, reduce bounce rate, and lessen support workload.
- Crisp 4 also offers segmented collaborative workspaces to improve service quality and a customizable dashboard to align with your KPIs.