Setting up CXassist involves signing in with a Google account, providing permission, training the AI with your business content, and turning it on. It currently supports Google email accounts and can handle one email account per CXassist account. It cannot read email attachments and only works with Gmail. Users can provide feedback on the responses generated by CXassist and can set the interval on when it runs to allow for personal responses. CXassist is updated regularly and pricing is structured into a free trial plan, a personal plan, and a business plan.
Key takeaways:
- CXassist is an AI assistant for your inbox that can be trained with your own content to provide timely and accurate responses to your prospects and customers.
- CXassist uses AI technology to read and answer your emails the same way a human would, and it can understand and reply in over 50 languages.
- CXassist offers three pre-set personas: Generalist, Support, and Sales, each with a different approach to handling responses.
- While CXassist can handle one email account per account, it currently only works with Gmail (personal and business) and cannot read email attachments.