The article is about an AI tool called Cycle, which is designed to help teams build better products by understanding customer needs. The tool has been reported to be unstable since the last release, with slow AI queries. However, it is still considered promising despite the issues. The tool allows for the capture of product feedback and sharing of customer insights, with features such as customizable AI setup, automatic feedback processing, and one-click verification of AI-generated suggestions. It also connects product feedback to user data, allowing for the creation of customer voice reports.
Cycle also offers collaborative features, adapting to workflows and integrating with Linear. It enables the creation of release notes and the publication of product updates, allowing teams to close the feedback loop with customers at each release. Despite the recent instability, Cycle is still highly regarded, with one user stating that no other software beats it for extracting concrete customer insights quickly and efficiently. The tool is updated weekly with new product updates.
Key takeaways:
The app has been unstable since the last release, with AI queries being slow.
There is a request for a dark theme for the app.
Martin shares his frustrations with the copilot feature in a video, explaining why it's not usable.
Cycle is an AI tool that helps teams build better products by understanding customer needs, processing and categorizing feedback automatically, and enabling collaborative planning and communication of product releases.
