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DEI evolves as the culture changes and AI takes hold

Nov 26, 2024 - businessinsider.com
The article discusses the evolution of Diversity, Equity, and Inclusion (DEI) programs in major corporations, with a focus on the role of artificial intelligence (AI) in this transformation. Several companies, including John Deere, Microsoft, and Molson Coors, have rolled back their DEI initiatives, while others are shifting their strategies to align with new era demands. The article highlights a roundtable discussion by the Workforce Innovation board, discussing structural changes, building trust with employees, and the role of AI in DEI programs. The consensus was that the focus of DEI is shifting towards business outcomes and the skills needed to achieve them.

The article further discusses six key takeaways from the discussion. These include the use of AI in skills-based hiring to identify diverse candidates and reduce bias, the importance of inclusion in DEI programs, linking AI tools with culture and leadership, moving DEI out of its silo and integrating it across business processes, using AI to scrutinize hiring while retaining the human touch, and leveraging AI-powered insights to change the DEI narrative. The article suggests that AI can help companies shift the DEI story from conflicts to its benefits, and can help surface insights that might not be obvious, thereby changing the narrative around DEI.

Key takeaways:

  • Skills-based hiring, supercharged with AI tools, is helping companies identify diverse candidates and reduce bias in the hiring process.
  • Companies are focusing more on the 'I' of DEI — inclusion, creating a sense of belonging at an organization which makes people want to join and stay at a company.
  • Companies are embedding DEI discipline across the business, rather than having a separate DEI team, to ensure goals, standards, and accountability are scaled across the company.
  • AI is being used to analyze hiring patterns and scrutinize the hiring process, but the human touch remains essential in explaining the rationale behind recruitment methodologies.
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