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Digital democracy or IT anarchy? Gartner flags the low-code revolution

Nov 08, 2023 - theregister.com
A study by Gartner has revealed that 46% of EMEA CIOs are moving towards a model where tech departments are not the sole owners of a company's digital assets. The rise of low-code, no-code, and generative AI services has allowed for IT functions to be delivered at a departmental level. However, Gartner warns that without proper governance, this could lead to chaos and an increase in shadow IT.

The survey, which included 2,457 CIO respondents from 84 countries, also found that 46% of CIOs are partnering with their CxO peers to co-own digital delivery on an enterprise-wide scale. This process, known as the democratization of digital delivery, sees the CIO acting as a franchiser of technology. Despite this, cybersecurity remains a priority, with 81% of CIOs planning to increase investment in this area.

Key takeaways:

  • A study by Gartner has shown that 46 percent of EMEA CIOs are moving towards a model where techies are no longer the sole proprietor of a company's digital assets, due to the rise of no-code, low-code, and generative AI services.
  • According to Gartner's survey, 46 percent of CIOs are partnering with their CxO peers to co-own digital delivery on an enterprise-wide scale, a process dubbed the democratization of digital delivery.
  • 66 percent of EMEA CIOs are planning to deploy low-code and no-code services within the next two years, and 72 percent of CIOs believe the arrival of AI would be game-changing over the next three years.
  • However, the democratization of digital delivery must be accompanied by robust governance to avoid chaos and the potential issues of shadow IT.
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