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Dispelling Five Myths About Assortment Management Automation

Dec 08, 2023 - forbes.com
The article discusses five common misconceptions about implementing automation in retail assortment management. The author debunks myths such as automation replacing staff, being too complex to use, and being too expensive. Instead, he argues that automation enhances specialist skills, boosts sales, and meets KPIs. It also helps category managers focus on strategic matters and data-driven decision-making. The author also emphasizes that automation solutions are user-friendly and cost-effective in the long run.

However, the author also highlights two potential challenges in implementing automation. Firstly, automation may not be suitable for boutique retailers who prefer to manage their assortment personally. Secondly, businesses must be prepared for significant changes in their operations and methodology when implementing automation. Despite these challenges, the author concludes that automation can position organizations for sustainable growth and resilience in the face of industry uncertainty.

Key takeaways:

  • Assortment management will never be entirely automated. It requires a skilled category manager who understands the product and the market demand.
  • Automation in retail is not meant to replace employees but to enhance efficiency and streamline operations. It allows category managers to focus more on strategic matters and data-driven decision-making.
  • While new software can be challenging to adopt, choosing a provider with ample experience in system implementation and a strong understanding of your industry can make the process easier. The software can also be tailored to your unique requirements and objectives.
  • Store assortment automation solutions may seem costly initially, but they offer long-term advantages such as efficient planning, assortment optimization, reduced product waste, and enhanced ordering and delivery processes.
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