The article also explores the potential for AI agents to collaborate with each other and with human colleagues. It suggests that the traditional role of the CIO could evolve to include coordinating decision-making AI agents. Alternatively, a new role, such as head of AI, could be created to manage AI employees. The author concludes by stating that while there may be challenges in integrating AI into the workforce, the process is not fundamentally different from managing human employees.
Key takeaways:
- AI agents are increasingly being treated as employees rather than pieces of software, with businesses onboarding, coaching, and mentoring them just like human employees.
- Most human workers are ready for the shift, with six out of 10 employees regarding AI tools as a co-worker rather than a job threat.
- More than 50% of CEOs expect AI to deliver cost savings this year, with about half of that group predicting savings will top 10%, mostly via productivity gains in operations, customer service, and IT.
- Companies are starting to integrate multiple AI agents in distinct areas, leading to a need for someone to manage and coordinate these agents, potentially leading to new roles such as head of AI or a shift in traditional HR responsibilities.