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Don’t Screw Up AI! What A Great AI Rollout Plan Looks Like

Mar 07, 2025 - forbes.com
In the two years since the emergence of ChatGPT, businesses have experienced both opportunities and challenges in adopting generative AI. While early adopters have made significant strides, others struggle to see value or are hesitant due to security concerns. Popular AI tools like ChatGPT and Microsoft Copilot are leading choices for SMB executives, though alternatives like Google Gemini and Anthropic’s Claude are still catching up. Mistakes in AI rollouts, such as security breaches and lack of structured implementation plans, highlight the need for careful planning and management.

To successfully implement AI, businesses should develop a comprehensive plan, choose the right platform, and ensure data security. Establishing an AI council and success team can guide the process, while governance policies and brainstorming use cases can foster effective integration. Sharing successes and viewing AI adoption as a cultural shift are crucial for overcoming the leadership challenges associated with AI implementation.

Key takeaways:

  • Many businesses are hesitant to adopt AI due to security concerns, while others struggle to see its value without proper planning and training.
  • Common mistakes in AI rollouts include lack of a clear adoption plan, insufficient user training, and absence of an AI council or success team.
  • To successfully implement AI, businesses should have a comprehensive plan, choose the right platform, ensure data security, and create governance policies.
  • AI implementation requires cultural change within a company, involving strategic planning, brainstorming use cases, and sharing successes to drive adoption.
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