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Drop The Corporate Speak: How To Communicate With Your People Clearly And Effectively

Oct 18, 2023 - forbes.com
The article by Trey Northrup, Leader at LIXIL Americas, criticizes the use of corporate jargon and emphasizes the importance of clear, genuine communication in leadership. Northrup argues that corporate speak, filled with acronyms and obscure verbs, often hides the message and creates unnecessary confusion. He suggests that leaders should be transparent, get rid of jargon, take employees on their journey by sharing personal stories, demonstrate the impact of their work, and use AI tools to generate ideas but ensure the final message is in their voice.

Northrup believes that people crave authentic connections and can discern when words are true. He encourages leaders to question whether their communication is genuine or just noise. He concludes that the use of corporate jargon not only waters down the message but also hinders the establishment of authentic connections, which are crucial for effective leadership.

Key takeaways:

  • Corporate speak, filled with jargon and acronyms, can often bury the message and create confusion. It's important to communicate clearly and genuinely to ensure everyone understands the message.
  • Getting rid of jargon and speaking plainly can help ensure your message reaches everyone, not just those with specific subject matter expertise. This can lead to more impactful contributions from a wider range of people.
  • Establishing genuine trust and connection with your colleagues is crucial. This can be achieved by sharing your personal story and giving others the opportunity to connect with you on a personal level.
  • While AI tools can be helpful in generating ideas, it's important to ensure the final message is in your voice and conveys your thoughts. Authenticity and genuine connection cannot be achieved through corporate jargon or AI-generated content.
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