Dropbox uses the data for an AI feature called Dash, which performs universal searches across platforms. The third-party AI opt-out setting is part of the "Dropbox AI alpha", a conversational interface for exploring file contents. Dropbox stated that the third-party AI toggle is only turned on to allow customers to view new AI features and does not enable these features without notice. Currently, OpenAI is the only third-party AI provider for Dropbox.
Key takeaways:
- A new Dropbox setting that shares data with OpenAI for an AI-powered search feature has caused concern among users, despite assurances that data is only shared if the feature is actively used and is deleted within 30 days.
- The setting, which was enabled by default, was first noticed by writer Winifred Burton and has been criticized for lack of clear communication about its implications.
- The third-party AI feature is part of the 'Dropbox AI alpha', a conversational interface for exploring file contents that requires access to user files. The feature is only turned on for eligible customers and does not automatically send data to third-party AI services.
- Currently, the only third-party AI provider for Dropbox is OpenAI, which does not use the data to train their internal models. Users can easily disable the feature if they prefer not to use Dropbox AI features.