The platform has diverse applications across industries, including customer service, efficient call routing, pre-screening callers, contact gathering, and replacing traditional IVR systems. It also features Cubie, an intelligent AI chatbot solution builder, and an advanced drag-and-drop scenario builder for automating business workflows over phone calls.
Key takeaways:
- Echowin is a 24/7 AI call answering platform that can automate workflows and integrate with thousands of apps.
- The platform can automate any phone workflow, including refund requests or dynamic call routing.
- It can be used for customer service, efficient call routing, pre-screening callers, contact gathering, and replacing traditional IVR systems.
- Cubie, an intelligent AI chatbot solution builder, can automate any business workflow over a phone call.