The author suggests that for AI to be truly beneficial, it needs to be tailored and carefully planned, providing personalized insights and advice based on a considerable amount of data on each business. The author also emphasizes the role of SMB tech providers in introducing AI applications that already hold all the necessary data, eliminating the need for SMBs to invest in data entry. The article concludes by stating that AI has the potential to significantly benefit SMBs, giving them more time and resources to focus on their core business.
Key takeaways:
- AI technology can greatly benefit small- and medium-sized businesses (SMBs) by automating repetitive tasks, saving time and money, and providing valuable insights for strategic decision-making.
- Despite the potential benefits, only 31% of SMBs are currently using AI, largely due to lack of understanding or belief that it wouldn't help their business.
- AI can be particularly impactful in areas such as strategic planning, financial management, marketing, and customer service, helping SMBs to stay competitive and efficient.
- For AI to be truly effective for SMBs, it needs to be tailored and carefully planned, with access to a considerable amount of data on each business. SMB tech providers have a key role to play in making this happen.