Enterpret also boasts a user-friendly analytics suite designed for non-technical operators, offering a pleasant UI, easy-to-build dashboards, and automated summaries of relevant data. The platform also provides dedicated data auditors for weekly model refreshes and a dedicated CSM partner from implementation onwards. It also offers unlimited user seats, allowing the entire team to use Enterpret without prohibitive costs, fostering a culture of customer-centric strategy.
Key takeaways:
- Unify all customer feedback from various sources to get a comprehensive understanding of your customer's voice.
- Customize and structure unstructured customer feedback with a unified feedback taxonomy that adapts to changes over time.
- Use a powerful semantic search to understand user feedback, focusing on what the user meant, not just how they said it.
- Enterpret provides a user-friendly analytics suite designed for powerful insights but easy for non-technical operators.