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Epiq Service Cloud Expands AI Capabilities

Dec 10, 2024 - financialpost.com
Epiq has announced the expansion of AI capabilities within its Epiq Service Cloud, a platform designed to enhance corporate legal departments and law firms. The new features allow clients to access proprietary AI technologies and create custom AI applications. By leveraging Microsoft and AWS AI capabilities, such as Azure OpenAI and AWS Anthropic Claude, the platform supports multiple large language models and offers private, secure AI applications for tasks like document summarization and sentiment analysis. Epiq's AI services are available as private APIs, providing enhanced security and flexible development options, including deployment in public or private clouds.

The Epiq Service Cloud aims to streamline AI deployment and maintenance for legal clients, eliminating the need for significant investment in engineering teams and infrastructure. Epiq, a leader in managed application and infrastructure services for the legal industry, collaborates with partners like Microsoft and AWS to advance AI-enabled legal capabilities. The company provides AI and data consulting services, helping clients maximize AI investments through data strategy and governance. Epiq's dedicated team of developers and data scientists continues to innovate, holding multiple patents in AI-related fields.

Key takeaways:

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  • Epiq has expanded AI capabilities in its Epiq Service Cloud, allowing legal clients to access, create, and deploy custom AI applications and workflows.
  • The platform integrates with Microsoft and Amazon AI technologies, supporting multiple large language models and offering private, secure AI applications for tasks like document summarization and sentiment analysis.
  • Epiq's AI services help legal departments and law firms avoid direct investment in AI infrastructure, leveraging managed services and consulting resources for AI initiatives.
  • Epiq collaborates with partners like Microsoft and AWS to advance AI-enabled legal capabilities, supported by a team of over 100 expert developers and data scientists.
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