The product also offers integration features to automate customer feedback analysis. The article also includes a FAQ section that explains how to use the product, how to invite a team member, and the availability of a free trial. It also mentions the possibility of adding any data source within a few days. The article concludes by providing contact information for further queries.
Key takeaways:
- Essense is a tool that helps businesses analyze customer feedback, understand competitors' customer sentiment, and uncover top customer pain points faster.
- It offers AI-powered alerts to spot trending feedback in real time and helps in uncovering friction points impacting product quality.
- Essense also helps businesses understand how to connect with and sell to potential customers better by uncovering barriers to purchase from sales calls and understanding prospects' preferred sales language.
- It offers a two-week free trial and can integrate with any data source within a few days.