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Evaluation Metrics for LLM Applications In Production - Parea AI

Jan 12, 2024 - news.bensbites.co
The article discusses the importance of quality control and evaluation in building large language model (LLM) applications, such as GitHub Copilot. It highlights the need for evaluation metrics to prevent failure cases and improve the overall quality of the application. The article then provides an overview of various evaluation metrics for different scenarios, including general purpose metrics, RAG specific metrics, AI assistant/chatbot-specific metrics, and metrics for summarization tasks. These metrics help in assessing the relevance of generated responses, the uncertainty of LLM predictions, the faithfulness of generated answers to context, and the factual consistency of summaries, among others.

The article also provides Python code examples for each metric and suggests ways to implement these metrics through Parea. It emphasizes the importance of distinguishing between end-to-end and step/component-wise evaluation when assessing LLM applications. The insights provided in the article are based on research literature and discussions with other LLM app builders.

Key takeaways:

  • When building LLM applications, it's crucial to implement quality control and evaluation metrics to catch undesired model behaviors and improve overall quality.
  • There are different evaluation metrics for different scenarios, including general purpose evaluation metrics, RAG specific evaluation metrics, AI assistant/chatbot-specific evaluation metrics, and evaluation metrics for summarization tasks.
  • These metrics can be used to rate LLM calls, assess the relevance of generated responses, detect hallucinations, evaluate the relevance of context to queries, assess the faithfulness of generated answers, and measure the quality of chatbot interactions and text summaries.
  • These evaluation metrics can be implemented individually or through platforms like Parea, which provides an onboarding wizard and a dashboard for viewing logs.
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