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Exposing The Brittleness Of Generative AI As Exemplified By The Recent Gibberish Meltdown Of ChatGPT

Feb 25, 2024 - forbes.com
The article discusses the brittleness of generative AI, using the example of a recent incident where OpenAI's ChatGPT app produced gibberish responses. The author explains that while generative AI can appear impressive, its underlying structures and algorithms can be complex and prone to errors. The article also warns of the potential societal impact as generative AI becomes more embedded in daily life, drawing parallels with the disruption caused by a recent AT&T network outage. The author then delves into the technical aspects of how generative AI works, particularly the process of tokenization, which involves converting words into numerical IDs and vice versa.

The author emphasizes that while generative AI can produce seemingly fluent responses, it is not sentient and its capability is based on mathematical and computational pattern-matching. The author also highlights the importance of words in generative AI and human communication, noting that a typical English-speaking 20-year-old knows around 42,000 base words. The article concludes by suggesting that understanding the inner workings of generative AI can help users better understand incidents like the ChatGPT gibberish issue.

Key takeaways:

  • The article discusses the brittleness of generative AI, using the example of the popular AI app ChatGPT, which produced gibberish responses due to a software bug.
  • The author emphasizes that while generative AI can produce impressive results, the underlying software is often complex and prone to errors, which can lead to unexpected and potentially problematic outcomes.
  • The article also highlights the increasing societal dependence on generative AI, raising concerns about potential disruptions if these systems fail or produce incorrect results.
  • Finally, the author provides a detailed explanation of how generative AI works, particularly the process of tokenization, which involves converting words into numerical tokens and vice versa.
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