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EY and IBM team up on AI to automate HR processes

Oct 18, 2023 - venturebeat.com
Consulting firm EY is expanding its partnership with IBM to offer an AI solution, EY.ai Workforce, aimed at automating HR tasks and processes for enterprises. The solution will utilize IBM's watsonx technology to help HR teams streamline their workflows, from job description drafting to payroll handling. This follows EY's recent launch of the EY.ai platform, which incorporates technology from Microsoft, OpenAI, Dell Technologies, IBM, SAP, ServiceNow, Thomson Reuters, and UiPath.

EY.ai Workforce combines AI and automation capabilities from IBM’s watsonx Orchestrate with EY’s HR transformation and business process knowledge to provide a tailor-made offering for handling HR tasks. The solution can connect to multiple apps and tools, like Gmail, Salesforce, and Workday, and uses automation, natural language processing, and machine learning to automate routine HR workflows. EY has invested $1.4 billion in the platform and plans to add more capabilities in the future.

Key takeaways:

  • EY is expanding its partnership with IBM to provide an AI solution, EY.ai Workforce, aimed at automating HR tasks and processes.
  • EY.ai Workforce combines AI and automation capabilities from IBM’s Watsonx Orchestrate with EY’s domain knowledge in HR transformation and business processes.
  • IBM Watsonx Orchestrate connects to multiple apps and tools, like Gmail, Salesforce and Workday, and leverages automation, natural language processing and machine learning to automate routine HR workflows.
  • EY has invested $1.4 billion as the foundation for the EY.ai platform, and plans to add more capabilities in the future.
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