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EY has an AI avatar named eVe that lets job candidates do a pre-interview in the metaverse

Nov 24, 2024 - businessinsider.com
EY, a Big Four accounting and consulting firm, has introduced an AI-powered avatar named eVe to improve its recruitment process. The avatar, which can be used at any stage of the hiring process, allows candidates to ask questions about the company, helps them prepare for their interview, and provides detailed responses about company benefits. The tool was launched in early October and has been used extensively by interns, who have spent up to 20 minutes interacting with it.

The AI avatar, powered by an OpenAI GPT-4 large language model, bases its responses on EY-specific content. The introduction of eVe is part of EY's focus on AI, having invested $1.4 billion in the technology and created its own large language model. The company also offers virtual tours of their offices in the metaverse and is working to reduce the "social threat" felt by users during the interview process.

Key takeaways:

  • EY has introduced an AI-powered avatar named eVe to help candidates prepare for their interviews. The avatar can answer questions about the company, help with case study preparation, and provide detailed responses about company benefits.
  • The AI avatar was developed with the aim of providing a less stressful hiring process. It can be used at any point in the process, allowing candidates to revisit it when considering a job offer.
  • EY also offers virtual tours of their offices in the metaverse to some candidates. The company has invested heavily in AI, with a focus on enhancing the recruiting process and signaling their technological advancement to candidates.
  • Other companies are also incorporating AI into their hiring processes, with AI interviewers becoming more common. For instance, startup Apriora provides an AI interviewer named Alex who can conduct early-stage interviews.
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