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Facial Recognition Debate Gathers Steam Despite Popularity Among Gen Z Consumers

Oct 06, 2023 - pymnts.com
A group of 65 British lawmakers have called for a ban on live facial recognition surveillance on UK streets by police and private companies, amid concerns over privacy and human rights violations. The technology has faced criticism from civil liberties organizations and is under a proposed ban in the EU under new AI regulations. Meanwhile, China's Cyberspace Administration has proposed limits on facial recognition, suggesting non-biometric means of identification.

Despite the controversy, a study found that most US consumers continue to use biometrics for payment authentication, with 51% of online purchasers using biometric authentication for transactions. The study found facial recognition and fingerprint scans to be the most popular methods, with younger generations more likely to use these technologies. However, the balance between convenience and privacy will be a key point of discussion in the future of digital payments and biometrics.

Key takeaways:

  • A group of 65 British lawmakers have called for an immediate ban on live facial recognition surveillance on U.K. streets by both the police and private companies due to privacy and human rights concerns.
  • China’s Cyberspace Administration has proposed regulations for limits on facial recognition, suggesting the use of non-biometric means to identify people.
  • Despite the debate surrounding AI facial recognition, most U.S. consumers continue to embrace biometrics tools for authenticating payments, with 51% using biometric authentication for online purchases.
  • There is a generational divide in biometric authentication adoption, with 84% of baby boomers and seniors not using these methods in the past 30 days, while three out of four Gen Z and millennial consumers have incorporated biometrics into their routines.
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