Fakespot Chat is currently in testing, allowing users to interact with an AI chatbot about a product they are considering, similar to asking a salesperson in a physical store. The chat session information is saved to enhance the experience for others, without requiring users to create an account or share personal information. The feature can be accessed via the Fakespot Analyzer or on an Amazon.com product from Fakespot's browser extension. Once the analysis is complete, Fakespot Chat appears on the analysis page, where users can ask the AI agent about the product before making a purchase decision.
Key takeaways:
- Mozilla has launched its first large language model, Fakespot Chat, an AI agent that assists consumers with online shopping by answering product-related questions.
- Fakespot Chat uses AI and machine learning to sift through product reviews, distinguishing real from fake, to provide accurate responses to user queries.
- The chatbot's interactions are saved to enhance the experience for future users, but it does not require users to create an account or share personal information.
- Fakespot Chat can be accessed through the Fakespot Analyzer or via Fakespot's browser extension on Amazon.com products, and it appears alongside other features like Pros and Cons, Fakespot's Review Grades and Highlights.