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FAQ for AI Data Usage at Sentry

Jan 08, 2024 - help.sentry.io
The article discusses the use of data to train AI models by a company called Sentry. The company uses error messages to create text embeddings for training their models, ensuring that no personal data is used in the process. The data is kept secure with stringent access and security controls. The company also uses OpenAI’s API for their "suggested fix" feature, but does not allow OpenAI to use their data for training purposes.

The company does not share customer data with other customers and any output from their machine learning models is de-identified and aggregated. They are not currently offering an opt-out for customers regarding the use of their data for AI training. However, they are committed to maintaining customer privacy and confidentiality as they integrate AI into their operations.

Key takeaways:

  • The models will be trained using error messages transformed into text embeddings, not personal data.
  • Customers' data will not be shared with other customers and any output from the ML models will be de-identified and aggregated.
  • The use of training data complies with GDPR as it does not include any personal data.
  • There is currently no option to opt-out of Sentry using customer data to train their AI models.
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