The investigation will also focus on the broader impact of AI on existing regulatory structures and its influence on future policy formulation. It will explore mechanisms to verify the authenticity of AI-generated voice or text content, especially from trusted sources. The FCC aims to identify necessary follow-up actions based on the investigation's findings, reflecting its commitment to addressing the challenges posed by AI technologies.
Key takeaways:
- The FCC is planning to investigate the impact of artificial intelligence on robocalls and text messages, with a focus on illegal and unsolicited communications.
- The investigation will look at how AI aligns with current consumer protection regulations, specifically the Telephone Consumer Protection Act, and how it might be used to enhance consumer protection against unwanted calls.
- Chairwoman Jessica Rosenworcel has highlighted the potential of AI to improve phone-based interactions and combat unwanted communications, but also acknowledges the risks associated with its misuse.
- The inquiry will also explore mechanisms for verifying the authenticity of AI-generated voice or text content, particularly from trusted sources, and will identify any necessary follow-up actions based on its findings.