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Former Google employee says company's AI work is driven by 'a stone cold panic that they are getting left behind'

May 21, 2024 - businessinsider.com
Scott Jenson, a former senior UX designer at Google, has criticized the tech giant's approach to AI, describing it as driven by "stone cold panic" rather than user need. In a LinkedIn post, Jenson, who worked at Google for around 16 years, claimed that the company's AI projects were poorly motivated and driven by fear of being left behind. He also compared Google's approach to AI to its failed attempt to rival Facebook with Google+, suggesting that the company often reacts out of fear when faced with a new competitor.

Jenson's comments come as tech giants like Google and Apple struggle to compete with AI startups like OpenAI. Despite their deep pockets and early investments in AI, neither Google nor Apple have managed to gain a significant lead in the AI race. Both companies have been upstaged by OpenAI's product announcements and are reportedly looking to integrate OpenAI's technology into their own platforms.

Key takeaways:

  • Scott Jenson, a former Google employee, stated that Google's AI projects are driven by 'stone cold panic' and not user needs.
  • Jenson worked at Google for around 16 years and claims that the company's approach to AI is motivated by fear of being left behind in the industry.
  • He also criticized Apple for trying to create an AI lock-in with Siri, predicting that both companies will be surpassed by someone thinking bigger.
  • Despite their investments, Google and Apple are struggling to keep up with AI upstarts like OpenAI, with both companies being upstaged by OpenAI's product announcements.
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