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Fullstory Has Successful Second Half: Sees Sustained Enterprise Customer Growth, Launches Innovation Solutions with Google, and Becomes First In Industry Certified In Responsible AI

Mar 18, 2025 · financialpost.com
Fullstory, a behavioral data company, announced significant achievements in the latter half of its fiscal year, including sustained growth in its enterprise customer segment and the launch of innovative solutions with Google. The company has experienced double-digit growth in large accounts for 14 consecutive quarters and added several major organizations to its portfolio, such as a top airline and a Fortune 100 technology company. Fullstory also introduced customer awards, recognizing companies like Autodesk and Chipotle for their achievements in customer experience and analytics.

In collaboration with partners like Google, Fullstory launched solutions addressing critical industry use cases, such as AI-powered co-shopping and real-time responsible gambling. The company also made key leadership appointments, including Adam Spisak as Chief Customer Officer and Phil Simpson as Chief Revenue Officer. Fullstory became the first in its industry to receive ISO/IEC 42001 certification for responsible AI, underscoring its commitment to security and innovation. The company aims to enhance customer experiences through AI-driven personalization and behavioral data insights.

Key takeaways

  • Fullstory experienced double-digit growth in its enterprise customer segment for 14 consecutive quarters.
  • The company launched Innovation Solutions with Google, focusing on AI-driven personalization and customer experience optimization.
  • Fullstory received ISO/IEC 42001 certification, highlighting its commitment to responsible AI and security diligence.
  • Key leadership appointments included Adam Spisak as Chief Customer Officer and Phil Simpson as Chief Revenue Officer.
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