The study also highlights that Gen Zers, who grew up with AI tools as part of their daily lives, are quick to abandon AI if it doesn't serve them. However, some Gen Zers have found AI helpful in their jobs, like content creator Morgan Young who uses ChatGPT for research and brainstorming. The impact of AI on workplace performance remains unclear, with some studies suggesting it saves work hours, while others indicate it could hinder performance.
Key takeaways:
- A recent study by Ernst & Young found that older American workers are more open to using AI at work than younger generations, with 74% of millennials and 70% of Gen X respondents saying they've used AI tools at work.
- Only 63% of Gen Z respondents, born between 1997 and 2005, said they have used AI at work, suggesting they may trust AI less than older workers.
- One reason for this could be that Gen Zers are less convinced that AI can add real value, and they may shift more quickly when it doesn't serve them.
- While some Gen Zers have found AI helpful in their jobs, it is not yet clear whether AI makes employees perform better in the workplace, with some studies suggesting that using AI can make workers perform worse.