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Generative AI may reduce employee headcount by at least five percent in 2024, some CEOs say

Jan 18, 2024 - businessinsider.com
A recent survey by PwC suggests that CEOs are increasingly adopting generative AI in their businesses to boost efficiency and increase revenues, potentially at the expense of their employees. The survey, which included 4,702 CEOs from various industries in 105 countries, found that one-quarter of CEOs expect to reduce their workforce by at least 5% in 2024 due to AI. Industries such as media and entertainment, banking and capital markets, insurance, and transportation and logistics are expected to be most affected.

However, PwC's generative AI leader in the US, Bret Greenstein, suggests that AI may not necessarily lead to layoffs, but instead help workers reduce their workload and focus on higher-impact tasks. He believes that learning new AI skills could be a way for employees to maintain their positions. The survey joins a growing body of research pointing to AI's disruptive potential in the workplace, with predictions that AI could impact up to 40% of jobs worldwide.

Key takeaways:

  • Many CEOs are considering the adoption of generative AI in their businesses as a means to increase revenues and boost efficiency, according to PwC's 27th annual CEO report.
  • However, the adoption of AI could lead to job losses, with a quarter of CEOs expecting to reduce headcount by at least 5% in 2024 due to generative AI.
  • Industries such as media and entertainment, banking and capital markets, insurance, and transportation and logistics are expected to be most impacted by AI adoption.
  • Despite potential job losses, PwC's generative AI leader in the US, Bret Greenstein, believes AI can help reduce workload and free up time for higher-impact tasks, and learning new AI skills could help employees retain their jobs.
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