Installation of Libredesk can be done via Docker or by using a binary. For Docker, users can download the necessary files from GitHub, configure them, and run the services using Docker Compose. For the binary installation, users need to download the latest release, configure the settings, and set up the Postgres database. Both methods require setting a system user password for access. Developers interested in contributing can refer to the developer setup, with the backend written in Go and the frontend in Vue.js 3. More information and a live demo are available on libredesk.io.
Key takeaways:
- Libredesk is an open-source, self-hosted customer support desk available as a single binary app.
- It offers features like multi-inbox support, granular permissions, smart automation, and AI-assisted response rewriting.
- Installation can be done via Docker or by downloading the binary, with detailed steps provided for both methods.
- The project is currently in alpha, meaning features and APIs may change and are not fully tested.