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Glia’s Continued Momentum Redefines Insurance Industry Interactions

Nov 13, 2024 - ffnews.com
Glia, a leader in customer interaction technology, is gaining momentum in the insurance industry with expanded partnerships, innovative product launches, and industry recognition. The company recently expanded its partnership with Insurity, launching an integration with Insurity’s Workers’ Comp Suite Solution to enhance insurers' interaction with agents and customers. Glia also launched an AI-powered call center solution specifically for insurance companies, and was recognized as a 2024 InsurTech100 company by FinTech Global for the second consecutive year.

Glia's technology is transforming the way insurers interact with policyholders and agents, launching AI-driven solutions, expanding industry partnerships, and introducing new integrations. Over 500 insurance companies, banks, credit unions, and other financial institutions have partnered with Glia to improve their service interaction strategies, driving efficiencies and measurable success. The company plans to continue this momentum, helping insurance companies meet the demands of a rapidly changing market.

Key takeaways:

  • Glia has expanded its partnership with Insurity, launching a new integration with Insurity’s Workers’ Comp Suite Solution that allows insurers to interact more seamlessly with their agents and customers.
  • Glia has launched an AI-powered call center solution specifically for insurance companies, aiming to increase efficiency and confidence in customer service representatives and managers.
  • Glia was recognized as a 2024 InsurTech100 company by FinTech Global for the second year in a row, and presented at ITC Vegas due to its innovative work in the insurance industry.
  • Over 500 insurance companies, banks, credit unions, and other financial institutions have partnered with Glia to improve their service interaction strategies, driven by Glia's innovative platform, dedicated team, and responsible approach to AI.
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