GoDaddy's business model has shifted from primarily selling domain names to providing more services to its existing customers. The company has grown its Applications and Commerce segment, focusing on the needs of very small businesses. Bhutani also discussed the company's organizational structure, which is designed to focus on specific customer populations. Despite facing competition from companies like Squarespace and Wix, GoDaddy remains focused on helping its customers better serve their own customers, rather than expanding into back-office services.
Key takeaways:
- GoDaddy CEO Aman Bhutani discusses the company's shift from its controversial past to focusing on helping small businesses grow their operations.
- Despite the rise of social media platforms, Bhutani believes websites are still crucial for businesses to establish legitimacy and build direct relationships with their customers.
- GoDaddy has launched a service called Airo, which uses AI to help site owners generate everything from logos to full site designs.
- The company's structure is customer-focused, with different business units serving specific customer populations, and it aims to provide more services to its existing customer base.