In response to these issues, Google is scaling back the AI Overviews feature while continuing to make improvements. The company's head of search, Liz Reid, acknowledged that the tool sometimes generated unhelpful responses and misinterpreted language on webpages, presenting inaccurate information. Google is now adding "triggering restrictions" for queries where AI Overviews were not proving to be as helpful and limiting the use of user-generated content in responses that could offer misleading advice.
Key takeaways:
- Google admitted that its AI Overviews tool, which uses artificial intelligence to respond to search queries, needs improvement due to producing "odd and erroneous overviews."
- Some of the AI-generated responses were potentially dangerous or misleading, such as suggesting harmful methods to pass kidney stones or propagating debunked conspiracy theories.
- Google's head of search, Liz Reid, announced that the company is scaling back the AI Overviews feature while continuing to make improvements, due to the issues highlighted.
- Google is adding "triggering restrictions" for queries where AI Overviews were not proving to be as helpful and limiting the use of user-generated content in responses that could offer misleading advice.