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Google CEO tells employees Gemini AI blunder ‘unacceptable’

Feb 28, 2024 - cnbc.com
Google CEO Sundar Pichai has addressed the company's artificial intelligence (AI) mistakes in a memo, specifically referring to issues with its Gemini image-generation feature. The tool, which allows users to create images from prompts, was taken offline for further testing after users discovered historical inaccuracies. Pichai acknowledged the issues as "problematic" and "offensive" to users, and promised to instate a clear set of actions and structural changes to prevent such issues in the future.

The memo also highlighted Google's commitment to providing helpful, accurate, and unbiased information in all its products, including emerging AI ones. Pichai stated that teams have been working around the clock to address the issues and improvements are already being seen. He emphasized that while no AI is perfect, the company understands the high expectations set for them and will continue to strive to meet them.

Key takeaways:

  • Google CEO Sundar Pichai addressed the company’s artificial intelligence mistakes, which led to Google taking its Gemini image-generation feature offline for further testing.
  • The tool, which allowed users to enter prompts to create an image, was pulled due to historical inaccuracies discovered by users.
  • Pichai acknowledged the issues as 'problematic' and 'offensive', and stated that the company is working to address these issues and improve their AI products.
  • Google plans to instate a clear set of actions and structural changes, as well as improved launch processes to prevent such issues in the future.
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