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Google contractors objected to reading obscene Bard prompts — now they’re unionizing

Nov 07, 2023 - theverge.com
Google contract workers, who were involved in training the company's Bard AI chatbot and writing Google Help articles, have voted to form a union to secure better working conditions and protections. These workers, contracted through Accenture, will join the Alphabet Workers Union, which represents employees at Google and its parent company, Alphabet. The move comes after they were asked to handle offensive content while training the bot, leading to complaints and subsequent outsourcing of their work to Manila.

The contractors consider Google a "joint employer" with Accenture, holding both companies accountable for their treatment. However, Google denies being a direct employer, stating that Accenture alone determines the workers' employment terms and conditions. This stance has been criticized, with the National Labor Relations Board ruling that Alphabet should be classified as a joint employer, forcing Google to negotiate with workers. Google's refusal to do so may lead to another legal battle.

Key takeaways:

  • A group of Google contract workers, who are employed through Accenture and were involved in training Google's Bard AI chatbot, have voted to form a union to secure better working conditions and protections.
  • The contractors will join the Alphabet Workers Union, which represents employees at Google and its parent company, Alphabet.
  • Google maintains it isn't a direct employer and that any issues are between the workers and Accenture, while the contractors classify Google as a “joint employer” alongside Accenture.
  • More contract workers across all areas of Google are starting to unionize, and the National Labor Relations Board has ruled that Alphabet should be classified as a joint employer, a decision that would force Google to negotiate with workers as part of the contract bargaining process.
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