Despite these advancements, customers, particularly Charge 5 users, have reported issues such as rapid battery drain following a firmware update. Google has yet to provide a satisfactory explanation or solution for these issues, leading to increased frustration among users. Some users have accused the company of planned obsolescence, and are considering alternatives to Fitbit for their next fitness tracker purchase.
Key takeaways:
- Google's Fitbit is developing new AI features that will allow users to ask questions and create personalized charts to better understand their data. These features will be tested by Fitbit Premium subscribers later this year.
- Google has stopped selling Fitbits in countries where it doesn't sell Pixels, which reportedly affects 29 countries.
- Customers, particularly those using the Charge 5, have been experiencing issues with their devices, such as rapid battery drain. Google has yet to provide a clear explanation or solution for these issues.
- Due to these ongoing issues, many long-time Fitbit users are considering purchasing their next fitness tracker from a different company.