Operations Cloud is supported by Granicus' Experience Services team, which provides technical and strategic expertise to ensure rapid value delivery to governments and taxpayers. The platform is part of a suite of GXC solutions, including Engagement Cloud and Service Cloud, which help governments build stronger communities, modernize digital services, and reduce administrative burdens. Granicus, a leader in public sector customer engagement technology, serves over 7,000 government agencies worldwide, facilitating over 30 billion digital interactions annually.
Key takeaways:
- Granicus has launched Operations Cloud, a solution aimed at improving government efficiency, compliance, and transparency by automating public meetings and records request management.
- Operations Cloud reduces agenda preparation and collaboration time by up to 80% and can save taxpayers up to $100,000 annually in video production and management costs.
- The solution automates record request management, reducing processing time by up to 92%, and includes AI-enabled analytics for continuous improvement.
- Operations Cloud is part of Granicus' Government Experience Cloud, which also includes Engagement Cloud and Service Cloud, designed to enhance community engagement and digital service delivery.