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Gushwork.ai raises $2M, led by Lightspeed, to outsource business tasks to workforces trained in AI | TechCrunch

Jul 20, 2023 - techcrunch.com
Gushwork.ai, a global platform that combines AI and human expertise to advance business process outsourcing (BPO), has raised $2.1 million in a pre-seed funding round led by Lightspeed, with participation from B Capital, Sparrow Capital, Seaborne Capital, and Beenext. The startup, which launched in April, provides a marketplace featuring offshore workers trained in various AI applications to help businesses carry out their processes efficiently. The platform allows businesses to hire talent from different markets for their manually driven operational functions on a part-time basis.

The startup has trained its AI-augmented workforce to perform tasks such as lead prospecting, email marketing, ad management, and social media management, among others. Within the first three months of operation, Gushwork.ai saw more than 50 businesses adopting its platform to delegate over 200 complex workflows. The startup plans to use the fresh funds to enhance quality control and data security and privacy, build features to help businesses create and document their complex processes, and invest in content-led organic market and personal building channels to reach new customers.

Key takeaways:

  • Gushwork.ai, a platform that combines AI and human expertise to advance business process outsourcing, has raised $2.1 million in a pre-seed funding round led by Lightspeed.
  • The startup provides a marketplace featuring offshore workers trained in various AI applications, allowing businesses to outsource their operational processes and focus on strategic tasks.
  • Within its first three months of operation, Gushwork.ai saw over 50 businesses adopt its platform to delegate over 200 complex workflows, with around 80% of its customers using the platform on a weekly basis.
  • Gushwork.ai plans to use the new funding to enhance quality control and data security, build features to help businesses create and document their complex processes, and invest in content-led organic market and personal building channels to reach new customers.
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